The privacy of our users is a priority. Upbeat will not sell, trade, or assign any customer information to third parties.
To manage user accounts and improve the product, Upbeat collects your email address and name. This is the only personal data Upbeat will ever collect about you. Payment information, such as credit card numbers, are handled by a bank-grade third-party service and never pass through our servers. Upbeat may email you, at most twice a month, with news and updates about the app.
You may at any time request that we unsubscribe you from our newsletter, or delete your user account, email address, and any recorded videos by emailing us at support@upbeatmusicapp.com.
Upon creating account, you must consent to Upbeat's Terms of Service and information collection as outlined in this Privacy Policy. If you are under the age of 13, you must have parental consent, and parents are required to affirm this consent by providing their name and contact information. If we are in any doubt over the validity of this permission, it may be confirmed by asking for a digital signature. Upbeat reserves the right to deactivate an account for any reason, including apparent invalid consent.
No data transmissions over the internet can be guaranteed to be 100% secure, and, therefore, Upbeat cannot completely ensure or warrant the security of any information you transmit to us.
As a third-party contractor to educational institutions, Upbeat has adopted and will continue to align its practices with the National Institutes of Standards and Technology’s Cybersecurity Framework ("NIST CSF"), as well as federal and state laws including laws referenced in this policy, and New York State Education Law § 2-d and its implementing regulations. Internal access to PII is strictly limited to those Upbeat employees or subcontractors who require it to provide the contracted services. We will:
More specifically, we have taken the following measures to protect the data from loss, misuse or alteration of information under our control.
Upbeat has implemented practices consistent with the guidelines provided by the Federal Trade Commission to date. Upbeat will never knowingly request, obtain, use or disclose personally identifiable information or private content from anyone under the age of 13 without parental consent, except to request parental consent. Information that has been provided to Upbeat by users who have not provided parental consent will be deleted in a timely fashion.
If you are a parent or legal guardian of a user under 13 you may, at any time, revoke your consent to allow your student to use Upbeat’ website, refuse to allow Upbeat to further use or collect your student’s personal information, or direct Upbeat to delete all identifiable information regarding your student that you have provided. To do so, please contact our Privacy Officer at support@upbeatmusicapp.com. For administrative officials of our School Customers, to the extent that Upbeat collects, uses, or discloses personal information from children under the age of 13, it is done in strict accordance with this Privacy Policy and for the sole purpose of providing services to the School Customer and student user.
Upbeat helps our school district administrators be compliant with FERPA. Specifically:
Upbeat does not share information with any third parties that could be used to personally identify students.